Advertisement

Channel programs News

2022 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors

Rick Whiting

For the 37th year, solution providers scored vendors across 25 technology categories based on their performance in product innovation, support, partnership, and managed and cloud services. Here’s a roundup of the companies with the highest overall scores.

MSP RMM Platforms: N-able

Channel Executive: David Weeks, Sr. Director, Partner Experience

In yet another hard-fought match, N-able topped this technology category with an overall score of 76.4. That included the highest scores in product innovation (81.1), partnership (79.5), and managed and cloud services (74.4).

N-able also had the highest scores for training (77.0) and quality of field management (74.0) within the support category.

Datto had the highest overall score for support criteria, however, thanks to high scores for pre- and post-sales support (65.7 and 81.7, respectively) and marketing support (59.8). Datto also scored highest in several managed and cloud services criteria including consumption-based/subscription pricing (74.9) and cloud-readiness of channel program (74.2).

 

 
Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at rwhiting@thechannelcompany.com.

Advertisement
Advertisement
Sponsored Post
Advertisement
Advertisement