Dimension Data Releases End-User Computing Tool

Dimension Data launched an end-user computing development model this month to keep pace with today’s changing workplaces.

The global ICT solutions and services provider, which has $6 billion in annual sales, ranked No. 13 on CRN's 2014 Solution Provider 500 List.

End-user computing is the integrated management and secure delivery of application services to any user endpoint, whether that’s a smartphone, tablet, laptop or desktop -- and in the future, even machines. Company representatives said while the emergence of end-user computing in organizations is in the early stages of adoption, there continues to be a shift in the enterprise from desktop computing to users demanding access to applications and data from any location and on any device.

[Related: Dimension Data Goes All In with Cisco Intercloud]

Grant Sainsbury, vice president of advanced solutions at Dimension Data, told CRN mobility is a big focus for the company.

’Devices have become very powerful as well as very mobile. You don’t need to be at the desk or in the office to kind of have the whole suite of corporate applications available to you,’ he said. ’…We’re talking to clients about, ’What do you do within the corporate workspace to create an environment to bring people together where they need to be and then rethinking about how you use that workspace.’’

The computing development model released last week is a new global consultative engagement tool that helps organizations learn more about end-user computing, what the impact will be on their ICT operations and where to begin their implementation.

In today’s multi-device world, end-user computing is about supporting user access to services, applications and data on any device, at any time. Dimension Data’s strategic and consulting-led EUCDM tool reviews where organizations are today across six key areas -- users, applications, operations, devices, infrastructure and security -- and helps develop a roadmap to get organizations to where they want to be.

’We help them think about what they’re trying to achieve in their business and ultimately limit it to a roadmap we can create individually for clients,’ Sainsbury said.

’Gone are the days when end-user computing was about managing a laptop or desktop. … Organizations are coming under pressure to change their approach,’ said Nadeem Ahmad, Dimension Data’s global technology director.

Sainsbury said this field will only continue to evolve moving forward.

’We’ve seen some pretty dramatic shifts in end-user computing technologies,’ he said.

Ahmad said in a company press release that Dimension Data is working to invest in developing tools for their customers to refine a solution roadmap.

’In fact, the true value of end-user computing lies in applying it in an innovative way to achieve specific, personal and business outcomes,’ he said.

PUBLISHED OCT. 14, 2014