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CRN Exclusive: Incedo Buys 45-Person Firm to Grow Telco Carrier Business

Rising solution provider giant Incedo has purchased SysLogic Technical Services, which counts two of America's largest telecommunication carriers as its customers.

Rising channel giant Incedo has purchased a 45-person solution provider that counts two of America's largest telecommunication carriers as its customers.

The Santa Clara, Calif.-based company, No. 447 on the 2016 CRN Solution Provider 500, said its acquisition of St. Petersburg, Fla.-based SysLogic Technical Services will enable Incedo to provide software, virtualization and cloud orchestration services to tier-1 telecom service providers.

At the same time, SysLogic's existing customers can take advantage of Incedo's product engineering expertise in the communications space, with services focused on development, design, testing and product launches, according to Anupam Wahi, Incedo's senior vice president of communication engineering, in an exclusive interview with CRN.

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"The combination is all set to leverage each of those positives and grow the business to a much larger level," Wahi said.

Terms of the deal, which closed in early May, were not disclosed. The acquisition is not expected to result in any staff reductions, and SysLogic will continue to operate as a separate brand and legal entity for the short-to-medium term, Incedo CEO Tejinderpal Miglani told CRN exclusively.

Incedo had traditionally supported original equipment manufacturers (OEMs) and large product companies such as Cisco, Wahi said, but realized the company would also need to work with telecom carriers to penetrate the business-to-consumer communication infrastructure arena. Up until the SysLogic acquisition, Wahi said, Incedo had not worked with the largest telecom carriers.

Wahi said Incedo will be able to provide telecom carriers with a hand in everything from virtualizing notebooks to mapping out Internet of Things (IoT) solutions for enterprise and industrial customers. From a marketing perspective, Wahi said opportunities abound in the analytics space to help telecom carriers better understand consumer behavior and enable them to better customize their offerings.

Since some of Incedo's existing customers already sold to telecom carriers, Wahi said the company will work with those customers to build turnkey solutions that they can take to the carriers that are now part of the Incedo ecosystem.

Incedo has grown its business in North America, South America and Europe by 600 percent over the past three and a half years, Miglani said, and now has 1,500 employees, as well as robust practices in the financial services, pharmaceutical, life sciences and telecom industries.

Between 70 percent and 75 percent of that growth has come organically, Miglani said, with Incedo identifying new clients and growing their businesses with them over time.

But Incedo is turning to mergers and acquisitions to speed up its customer acquisition initiatives, Miglani said. That is particularly true in the pharmaceutical space, Miglani said, where high levels of market fragmentation have resulted in many successful small and new service providers that specialize in IoT or analytics.

"We want to accelerate our growth even further," Miglani said.

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