• Kace In Point: The KBox 1000
    When the latest midmarket desktop management offering from Kace Networks arrives in mid-September, solution providers will have a beefed-up alternative to rival products from vendors such as Altiris, LANDesk, Hewlett-Packard, IBM and others, said Sheila Baker, vice president of marketing at Kace.
  • Small, Midsize Businesses Seek High Touch
    It's no secret that small and midsize PC sales require a specific touch. It takes the right blend of product, price, features and support to attract the interest of the oft finicky, less tech-savvy users in the lower tier of the market.
  • One Year Later: Fast Food Can Make VAR's Day in New Orleans
    When it takes eight months to move back into your house " and you're one of the lucky ones " it doesn't take much to make you happy, according to Mont Echols, senior vice president of solutions at Louisiana Technology Group, a New Orleans-solution provider, on the eve of the first anniversary of Hurricane Katrina.
  • Avnet To Offer Wireless Data Capture Solution For RFID
    Avnet Technology Solutions announced that the distributor will be partnering with Data Systems International to create mobile solutions that combine hardware and software for automated data capture and barcode and RFID technology.
  • TechSelect Member Killed in Comair Plane Crash
    Homer Combs and his wife Diane were killed in the crash of Comair Flight 5191 heading from Lexington, Ky., to Atlanta last Sunday. He was a senior vice president at Systems Design Group, a Lexington-based solution provider, and had attended last week's TechSelect conference in Chicago.
  • How To: Customer Advice On Closing The Sale
    The best way to win over end user companies, and keep them as customers, is to understand the business problem and have a ready-made solution, according to a panel of five end-user executives that shared a panel at Tech Data's TechSelect conference.
  • More or Lease: Tech Data, IBM Offer Financing Alternative
    Less than 1 percent of all orders from Tech Data are leased to customers, but a new partnership between the distributor and IBM Global Financing hopes to change that. IBM says financing deals can often be cheaper than puchasing equipment outright.
  • The Tech Data Blues
    The big question looming over the channel right now is: What is wrong at Tech Data and who will fix it?
  • D&H VARs Size Up SMB Market, Vista, Competition
    D&H Distributing's solution providers know SMB end users inside and out. CRN Editor/News Steve Burke and CRN Distribution Editor Scott Campbell recently spoke with several D&H solution providers at the Harrisburg, Pa., distributor's annual New England Reseller show to get their take on all things SMB. The following are excerpts from the conversation:
  • Emerging Profits
    The channel has discovered an underground economy, and it's booming. Even while solution providers lament single-digit traditional hardware margins, they quietly report that their storage, security or wireless projects are yielding healthy double-digit product margins often north of 20 points.
  • ShadowRAM: August 28, 2006
    The Friday commute on the Long Island Expressway stinks. And now, driving past CA's headquarters between exits 57 and 58 in Islandia, the occasional sight of a big, white helicopter floating down onto CA's front lawn will make the blood pressure of local drivers climb even higher.
  • Tech Data Partners Wary
    Some Tech Data solution providers are concerned that the distributor's financial struggles in Europe and impending management changes soon could impact their own businesses.
  • Distributors Aim To Be Trusted Advisers
    Just like solution providers, distributors are positioning themselves to become trusted advisers to their customers. To that end, here are five big issues that distributors are spending a lot of time thinking about.