Channel programs News
Here’s Where 20 Channel Chiefs Would Like To See Partners Invest In 2023
Channel executives on the CRN 2023 Channel Chiefs list were asked in what areas they would most like to see their channel partners invest in 2023. Here’s what 20 channel chiefs had to say.
SVP, Global Partner Sales
The skills, training and resources to sell integrated unified communications and contact center solutions. The industry is moving toward consolidating disparate systems and combining UCaaS and CCaaS boosts employee productivity and saves companies money. Only RingCentral combines industry leading UC+CC integration, from one vendor, on one bill. We offer the marketing assets, sales training and subject matter experts to help partners capitalize on this trend. Deals involving UC+CC tend to have a higher TCV, lower churn, and greater customer ROI, so partners who specialize in this space are primed for success.
We have had many conversations with partners over the past year around sustainability—what it means, what are the opportunities, challenges and how we can collaborate on solutions. We believe that sustainability will be an important area for our channel partners to invest in and focus on in 2023, both in their own organizations and for their customers. The focus on life-cycle sustainability will only continue to gain importance in the channel as customers demand it.