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Pax8 Advocates For Partners, Expects Microsoft Channel Program Changes In October

C.J. Fairfield, Steven Burke

Pax8 Chief Commerce Officer Nick Heddy says he expects Microsoft to announce NCE changes in October that will ease partner ‘fear’ and ‘tension’ and at the same time ‘reduce risk’ as partners bring on new customers.

Is this a watershed moment for partners grappling with this NCE issue?

Microsoft is absolutely listening. In October I expect there will be a lot of great announcements that will ease the fear, ease the tension, reduce risk at the partner level as they bring on new customers.

What was the initial intent with NCE that somehow seemed to get lost in the shuffle?

I think at the heart of NCE the spirit was to help partners with predictability of revenue. But when you make these big sweeping changes, it is hard to model out what the impact is going to be. There is no doubt there was a distraction as we all worked through this. It was also necessary as the current systems had been in place for around a decade and it needed that refresh.

So Microsoft is listening. We are working behind the scenes on behalf of our partners and I expect relief in October in some form. I don’t have the specifics of what that is going to be.

 
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