Channel programs News
Pax8 Advocates For Partners, Expects Microsoft Channel Program Changes In October
C.J. Fairfield, Steven Burke
Pax8 Chief Commerce Officer Nick Heddy says he expects Microsoft to announce NCE changes in October that will ease partner ‘fear’ and ‘tension’ and at the same time ‘reduce risk’ as partners bring on new customers.
How did Pax8 hold up as the deadline for the NCE changes hit the channel?
On NCE day, which was Feb. 28, —the deadline for partners to move their business to NCE—our [Pax8] platform saw 168,000 transactions over an eight-hour period and our platform did not go down, which is something we are really proud of. But the way it was received by the market, there is no doubt that it was a distraction from growing your business. Now sometimes you need to slow down and slow is smooth and smooth is fast.
I do agree that it was necessary, but adjustments will be made. We call it ‘Bruno’ because the amount of work, the amount of people going 24x7 behind the scenes to work on this was immense. But I expect in October everyone will be able to get back to business as usual.
How do you feel about the future of Microsoft and NCE?
I have a monthly recurring meeting with the gentleman [Microsoft Corporate Vice President, Sales Enablement, Partner Ecosystem and Supply Chain Mazhar Mohammed] who runs the team of 3,000 [Microsoft] engineers and who has been working on the NCE platform for the last two and a half years. Microsoft is listening so I expect this to get back to business as usual in October.