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WATCH: LogicMonitor’s David Powell Explains Why He Wants To Partner With The ‘Lazy Guy’

David Powell explains how LogicMonitor’s SaaS-based performance monitoring platform simplifies a solution provider’s business through automation.

Generating operational leverage and boosting revenues remain top challenges for MSPs today. LogicMonitor’s David Powell discussed how solution providers can take on new customers without adding to their bottom lines during an appearance at the Best of Breed conference in Philadelphia.

“Service providers really need to figure out: How we do grow revenue but also do more with the team we have so that we don’t have to keep throwing cost on the model when we bring on new customers,” said Powell, general manager of LogicMonitor’s Service Provider Business.

It's a discussion that resonated well with CEO Zac Paulson of TrueIT headquartered in North Dakota, who says too often his team jumps to hire new employees when taking on a new project. He likes that LogicMonitor offers built-in workflow capabilities.

“We help them more quickly see what’s going on in their environment, respond to that, prevent downtime, get back up quickly and then provide

additional insights into the customer,” said Powell, speaking on LogicMonitor’s SaaS-based performance monitoring platform. Powell added that the solution is perfect for “the appropriately lazy guy.”

“In lots of organizations there’s that one nerd. I call the appropriately lazy guy. Those are the kinds of people we want to engage with us,” said Powell. “We have such a broad view of the organization that they can say: this, this and this - we want to automate behind and then they can build that out.”

Powell also discussed what he views to be the biggest trend challenging the MSP industry: fear of the unknown.

For more on that and other highlights from his appearance at BoB, watch the video included in this article.

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