5 Hot Hybrid Work, Cloud Business Trends: NWN Carousel CEO
With hybrid work here to stay, NWN Carousel CEO Jim Sullivan explains five hot customer buying trends, needs and strategies that are driving hybrid work sales.
Hybrid Work More Common Than Fully Remote Or Full-Time Office
With over 5,000 predominantly enterprise customers across the U.S., Sullivan says most businesses are currently implementing a hybrid work strategy versus a fully remote or full-time back-in-office approach.
“Right now, the major trend is really hybrid work over remote work or full-time back in the office,” Sullivan said. “When COVID happened, I sort of viewed everyone working from home and get people set up, was almost like a triage situation for several months. Then what we’ve seen over the past few years, is everyone architecting new systems. I think we’re still really early in this hybrid work infrastructure deployment, which includes cloud communications and cloud solutions around that.”
Sullivan points out that his company’s portfolio mix and offerings has shifted to accommodate this customer trend of hybrid work versus fully in-person or remote.
“Our solution mixes have grown really well,” he said. “Our pipeline has grown. Obviously, our revenues have grown.”