AWS Outage Downs Other Websites, Apps

Customers started experiencing errors and latencies with multiple AWS services at 11:49 a.m. Pacific.


Multiple websites and applications experienced outages and access issues Tuesday as Amazon Web Services investigated a problem with its AWS Lambda serverless compute service.

Tens of thousands of users reported outages for Seattle-based AWS around noon Pacific Tuesday, according to Downdetector. The Vermont Department of Motor Vehicles, The Boston Globe and New York’s Metropolitan Transportation Authority were among the organizations to take to Twitter to report outages due to AWS.

Amazon Web Services is experiencing an outage, which has affected digital publishing operations at the Globe since around 2:45 p.m. EDT.

We’ll let you know when is running normally again.

— The Boston Globe (@BostonGlobe) June 13, 2023

Service status info on our website and MYmta app is temporarily unavailable because of an Amazon Web Services outage.

You can still check train and bus departure times at, and we will continue to post alerts about service disruptions here.

— MTA (@MTA) June 13, 2023

CRN has reached out to AWS for comment.

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AWS posted on its service health dashboard that customers started experiencing errors and latencies with multiple AWS services at 11:49 a.m. Pacific. The errors hit services in the US-East-1 Region in Northern Virginia and lasted about two hours, according to AWS, considered the No. 1 cloud computing vendor in the market.

[RELATED: The 10 Biggest Cloud Outages Of 2023 (So Far)]

AWS Outage

The vendor said “many” services fully recovered by 2 p.m. Pacific and considered the event “resolved.”

“We are continuing to work to fully recover all services,” according to the post.

AWS posted at 2:29 p.m. Pacific that asynchronous invocation executions may experience “continued delays” while Lambda processes a backlog ”during the next few hours.“

AWS attributed the root cause to a subsystem responsible for Lambda capacity management, according to a post from the vendor. The issue “caused errors directly for customers (including through API Gateway) and indirectly through the use by other AWS services.”

Customers experienced authentication and sign-in errors when using AWS Management Console, Cognito or IAM STS. They also experienced issues when trying to call or chat with AWS Support.

Additional organizations that took to Twitter to notify users about outages due to AWS include:

*Phantom crypto wallet

*The Verge media outlet

*Webflow website builder

*College Board’s BigFuture student planning guide

*The Associated Press news organization

*The International Board of Lactation Consultant Examiners certification body

It was not immediately clear if Tuesday’s outage was on the scale of the major AWS outage in 2021 that downed services from ConnectWise, Netflix, Disney+, Ticketmaster, Flickr and others.