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AWS Resolves Network Issues That Caused Massive Outage

Dylan Martin

The cloud service provider said Tuesday night it had resolved issues that caused several network devices in its northern Virginia data center to go down and that it was now working on recovering any services that had been impacted in the US-EAST-1 region.

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Amazon Web Services said it has resolved network issues that caused several websites and services to become inaccessible Tuesday.

The Seattle-based cloud service provider said Tuesday night it had resolved issues that caused several network devices in its northern Virginia data center to go down and that it was now working on recovering any services that had been impacted in the US-EAST-1 region.

[Related: Google Cloud Outage Takes Major Websites And Apps Down]

AWS’ Tuesday outage took down major websites and services, including Facebook, Disney+, Chewy and Coinbase as well as Amazon’s own consumer-facing services, like Amazon.com, Ring and Prime Video, as reported by users at Downdetector.com. Service has since been restored, as indicated by Downdetector.com Wednesday morning.

The outage also impacted a slew of other businesses that rely on AWS services, including Ticketmaster, which said it was delaying ticket sales for pop music star Adele’s upcoming concerts. Image hosting service Flickr said it was affected too.

AWS said its network issues impacted multiple services, including Elastic Compute Cloud, AWS Management Console, DynamoDB and Amazon Connect.

ThousandEyes, a Cisco-owned business that provides real-time visibility into outages, said in a blog post that Amazon’s Elastic Compute Cloud service was not available in several areas throughout the United States, Europe as well as Japan, China and countries in the Asia-Pacific region. It said Amazon’s S3 service was also impacted.

Dylan Martin

Dylan Martin is a senior editor at CRN covering the semiconductor, PC, mobile device, and IoT beats. He has distinguished his coverage of the semiconductor industry thanks to insightful interviews with CEOs and top executives; scoops and exclusives about product, strategy and personnel changes; and analyses that dig into the why behind the news.   He can be reached at dmartin@thechannelcompany.com.

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