More Accounts To The Channel

The layoffs come as CSG moves to focus directly on its top 1,000 enterprise accounts, leaving midtier and commercial accounts to be supported and serviced by solution providers, sources familiar with the situation told CRN.

“This [strategic shift] could be a really good thing for the channel,” said another source. “With Citrix focusing on the top 1,000 accounts, that leaves the channel with the opportunity to service the remaining accounts. This could provide some explosive growth for Citrix service providers.”

That said, it is going to take some time for the aftershocks of the layoffs to wear off within the partner and customer community, the source said.

“When there is this big a shakeup, it takes a while for things to shake out,” said the source. “But anytime you have this much change and transformation, there is an opportunity for the channel to make money.”