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Dreamforce 2022: Slack Channel Chief Foresees App In Every Salesforce SI’s Solution

Wade Tyler Millward

“It’s fair to say over the next 18 months every SI (systems integrator) and ISV (independent software vendor) solution will have Slack as a part of it,” Slack channel chief Richard Hasslacher tells CRN in an interview.

Are you growing the partner team? 

We’re going through planning for FY ’24 as we speak. We definitely plan on investing in the team.

We’re looking to optimize the resources that we have currently, which is no surprise for a company of 80,000 people.

But the areas where we’ll continue to invest in is partner success, solution scoping – so really helping those partners figure out, what are those solutions that they need to build? What’s the right experience that they need to create?

And how do they really need to evolve their practice areas to weave Slack into that so they’re really prepared from advisory, strategy, organizational transformation and change management to fully leverage Slack as part of those practices over and above the technical competency that we’re certifying in the Salesforce practice itself.

So a lot of it is going to be around partner success and then enabling the existing partner account managers and partner sales managers to bring Slack to market.

 
Wade Tyler Millward

Wade Tyler Millward is an associate editor covering cloud computing and the channel partner programs of Microsoft, IBM, Red Hat, Oracle, Salesforce, Citrix and other cloud vendors. He can be reached at wmillward@thechannelcompany.com.

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