Gartner: 5 Big IT Markets For Governments; SaaS, IT Services Top List
New data from Gartner reveals the top five IT markets in which governments from across the globe will spend more than $560 billion on, including SaaS, devices and IT services.
No. 1: IT Services
2023 Spending: $209.1 Billion
2022 Spending: $191.9 Billion
The No. 1 market governments will be spending their IT budget dollars on are IT services. The IT services market is expected to reach over $209 billion this, up from less than $192 billion in 2022.
This represents a nearly 9 percent annual spending increase year over year.
Additionally, hiring and keeping IT talent internally is a real challenge, which is why governments are seeking outside IT services. “Compensation constraints and limited resources to attract and retain IT talent is becoming an even bigger challenge today as many governments are facing IT talent shortage,” said Kaushik.
Gartner said throughout 2023, governments will invest in initiatives that improve access to digital services as organizations increasingly demand experiences that are equivalent to online customers.