Cloud News
IBM CEO Arvind Krishna Says Partners Should Raise Prices, Weighs In On Broadcom-VMware Deal
Wade Tyler Millward
‘From our conversations with clients, I would tell you that nobody loves it [a price increase], but they all understand. Because most of our clients are doing the same out to their clients,’ says IBM CEO Arvind Krishna.

Where are partners successful with IBM?
So one, I’d like to thank everybody here who is a storage partner. … Our storage is absolutely succeeding.
Second, Red Hat is absolutely succeeding. … Red Hat is almost 70 percent channel, which is actually our single biggest success. Everything else at IBM is more like 30 percent. So that’s a strong success. … We’re not going to touch that. If anything, we want them to only go up from there, not down.
Three, on AI, we’re seeing a lot of success around conversational agents. Basically, how do you begin to deflect calls, emails, queries coming into an enterprise. … An area where I think there’s a lot of opportunity, but we are not seeing it yet with the channel, is around AIOps [artificial intelligence operations].
So when I say AIOps, I mean observability, application resource monitoring, application performance monitoring. … The products in there will be Turbonomic, Watson AIOps, Instana as examples.
I think the ability to go into an enterprise and tell them, ‘Look, we can do things a lot more automated. We can take some cost out. We can do monitoring, and eventually go closed loop on AI’—which I don’t think is happening yet, I think is a massive opportunity given the current labor market.