New Dynamics Integrations

In November, Teams users will gain access to Business Central data within Teams, even if they don‘t have a Dynamics 365 license, according to Microsoft.

Administrators can set permissions and access rules, and Business Central users can invite people from across the organization to collaborate.

Planned for general availability this month is an automated, AI-generated conversation summary in Dynamics 365 Customer Service that Teams users can collaborate on, according to Microsoft.

Also this month, Dynamics 365 users can embed Teams chat so that they don’t have to leave Microsoft’s customer relationship management (CRM) offering.