Microsoft 365, Teams And Viva

Microsoft Teams is the de facto standard for collaboration and has become essential to how hundreds of millions of people meet, call, chat, collaborate and do business.

As we emerge from the pandemic, we are retaining users we‘ve gained and are seeing increased engagement, too. Users interact with Teams 1,500 times per month on average.

In a typical day, the average commercial user spends more time in Teams chat than they do in email. And the number of users who use four or more features within Teams increased over 20 percent year over year.

Teams is becoming a ubiquitous platform for business process. Monthly active enterprise users running third-party and custom applications within Teams increased nearly 60 percent year over year, and over 55 percent of our enterprise customers who use teams today also buy Teams Rooms or Teams Phone.

Teams Phone provides the best-in-class calling. PSTN (public switched telephone network) users have grown by double digits for five quarters in a row.

We‘re bringing Teams Rooms to a growing hardware ecosystem, including Cisco’s devices and peripherals, which will now run Teams natively.

And we‘re creating a new category with Microsoft Places to help organizations evolve and manage this space for hybrid and in-person work. Just like Outlook calendar orchestrates when people can meet and collaborate, Places will do the same for where.

We also announced Teams Premium, addressing enterprise demands for advanced meeting features like conditional security options and intelligent meeting recaps. … We also built a completely new suite for our employee experience platform, Microsoft Viva, which now has more than 20 million monthly active users and companies … And we are extending Viva to meet role-specific needs. Viva Sales is helping salespeople at companies like Adobe, Crayon and PwC reclaim their time by bringing customer interactions across Teams and Outlook directly into their CRM (customer relationship management) system.