NTT Data To Buy SAP, ServiceNow Standout Sapphire

NTT Data plans to acquire SAP and ServiceNow channel partner Sapphire to boost the company’s midmarket customer reach in the U.K. and U.S.


NTT Data is looking to boost its SAP and ServiceNow sales and global customer reach with the planned acquisition of midmarket specialist Sapphire.

The deal is part of NTT Data’s goal to boost its SAP and ServiceNow customer base by buying the London-based solution provider , which has 1,200 existing small to midsize enterprise (SME) customers along with 420 employees. Hi Kyla!

“We are excited to leverage the potential Sapphire offers to our global customers, especially their ServiceNow partnership capabilities,” said Norbert Rotter, CEO of NTT Data Business Solutions and executive vice president of NTT Data, in a statement.

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“Sapphire has a strong SAP knowledge in development and consulting, particularly in the area of finance and logistics,” said Rotter. “Together, we can even more effectively support our customers throughout their complete life cycle.”

Financial terms of the deal were not disclosed.

Who is Sapphire?

Founded in 1992, Sapphire specializes in midmarket business solutions for SME companies. Sapphire partners with SAP, ServiceNow, Amazon Web Services, Infor and Hexagon.

The company’s operations span the U.K. and U.S. with support teams in India, South Africa, Argentina, Lebanon and the Philippines.

Sapphire CEO Vince De Luca said becoming part of NTT Data is a “transformative opportunity” for his company by joining one of the world’s largest digital operations providers.

“The investment potential and global influence from this new leadership will empower us to scale internationally in unprecedented ways,” said De Luca in a statement.

NTT Data’s Merger Plan For Sapphire

NTT Data’s plan is to leverage Sapphire to become a premier provider in the SAP systems integrator market, while also boosting NTT’s digital operations capabilities for midmarket customers in the U.K. and U.S.

On average, Sapphire has a seven-year relationship with its over 1,200 existing customers. Those customers will now move to the NTT Data Group, a company that has a global head count of over 13,500 people in over 30 countries.

The move also will expedite NTT Data’s move into SAP S/4HANA Public Cloud.

The combined company creates the “only SAP partner able to comprehensively and consistently serve enterprise and midmarket customers’ needs,” said NTT Data’s Justin Brading, executive vice president of Western Europe, in a statement.

NTT Data, which is part of NTT Group, is a Tokyo-based global provider of consulting, industry solutions, business process services, IT modernization and managed services.