Dell Adds Management Capabilities, Services For Converged Infrastructure

Printer-friendly version Email this CRN article

Also new is the VIS Self-Service Creator, a Web-based portal that allows authorized users to select, deploy, and manage a customized catalog of IT applications and resources.

VIS Self-Service Creator automates the steps needed to create a new service so that a user within a company can handle the task without having to engage an administrator, as long as the new service is within the user's pre-set limits, Baker said.

"Today, deploying applications is a very manual process," he said. "For a new virtual machine, in the best-case scenario, it takes a couple days, or in a worst-case scenario a week. We want to take away many of the steps and automate the workflow."

For instance, a user who wants to deploy a high-value application will need a high-performance infrastructure, while someone needing a test-development environment can use infrastructure with less performance, Baker said. VIS Self-Service Creator automatically pulls the appropriate resources and sets up the charge-back capabilities based on the level of service requested, he said.

"This lets IT advisors deliver products and services directly while letting them see what's being deployed, when its being deployed, and how, so they can maintain control while maintaining flexibility," he said.

Dell also introduced its VIS Director, an operations hub for virtual environments which gives customers a complete view of how resources depend on each other to provide reporting and trend analysis, capacity and utilization reporting, and cost allocation and chargeback information.

Dell on Wednesday also unveiled new services related to its VIS architecture, including consulting services to help customers with questions about issues such as self-service provisioning and task automation, assessment services, and design and implementation services.

The company also expanded its ProSupport services, which provide software-specific expertise to help customers reach business goals, with support for Dell VIS.

All Dell's VIS architecture components are expected to be made available to the company's solution provider partners in another quarter or so, Baker said. "We're still developing channel programs for VIS," he said.


Printer-friendly version Email this CRN article