Aternity Adds User Metrics To Its Application Performance Management System

Application performance management, never an easy chore, is an especially arduous task in cloud computing environments. The latest release of Aternity's application performance monitoring software attacks the problem by analyzing application performance from the business user's point of view.

Aternity Frontline Performance Intelligence Platform (FPIP) version 5.0, unveiled this week and slated for availability in late June, includes new technology that monitors application performance by collecting and analyzing application usage and transaction data from the desktop perspective.

"What we uniquely do is close that visibility gap," said president and CEO Trevor Matz, in an interview.

Data center factors such as server processing capacity can affect application performance. But desktop system issues such as how long it takes a PC to process rich Internet client applications also can impact application performance.

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New Web 2.0 and 64-bit Java business activity monitoring capabilities in Aternity FPIP 5.0 offer the ability to monitor rendering time for rich Internet applications such as those built on Ajax. The new release also allows IT managers to monitor enterprise Outlook e-mail availability and response times.

Also new in Aternity FPIP 5.0 is an incident impact analysis tool that lets systems managers examine IT performance measurements down to the individual user level to discover the root cause of an incident.

The product also provides performance metrics for specific groups of users, lines-of-business and vertical industries. Different groups of workers accessing the same application can have different application performance requirements and different metrics for defining "severe" problems. Tailoring application performance management to LoB-specific groups can reduce the number of false performance alerts, according to Matz.

Aternity FPIP 5.0 lets help desk workers troubleshoot problems more quickly through a new end-user key performance indicator dashboard. And a new privacy compliance auditor tool provides a means of limiting the personally identifying information the system can collect when gathering application performance data from a user's system.

The new release will be capable of monitoring as many as 40,000 concurrent users, up from the 25,000 supported by the current release, Matz said.

About 55 percent of Aternity's 2010 sales were generated by channel partners, including VARs, ISVs and IT outsourcing service providers. Matz expects channel sales to account for 60 percent of Aternity's revenue this year, a number that he said could grow to 70 percent in 2012.