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WATCH: Dell Shares How Partners Can Get More With Services

CRNtv chats with Dell Technologies’ Erica Lambert about the new opportunities around services for partners.

Dell Technologies is adding more services opportunities across the board. Dell’s Erica Lambert, Vice-President of Global Channel and Alliances Services Sales, discussed the key details partners need to know in an interview with CRNtv.

Dell recently announced its Data Center-as-a-Service offering, a consumption-based management service for VMware Cloud on Dell EMC infrastructure. How can partners take advantage of this opportunity?

We’re finding more and more our best working relationship and collaboration is when we sit down with partners and really understand what our partners goals are in the market and map out their capabilities, where they’re going, leverage our capability and show up in a way that leverages both of our unique skill-sets and capabilities. That’s what we are planning to do with these new offers. As our partners know, services is a key component. They get ample rewards as they attach services and help us all win. One of the great things that we have is a real focus on elevate: elevating their profitability the customer experience with better support services. Accelerate is really driving more services and compute.

How are your partners using Dell’s services to boost their businesses?

 One of our biggest partners, WWT, has been doing great co-delivery opportunities with us, where they are selling our capability. They are the ones delivering in front of customers, leveraging some of our tools and IP that helps them be more effective and streamline the work they have to do with customers. So, we are looking to do much more like that. Consulting is something that in this world we are all going to need to do . As we transform, our customers need help. We want all of our partners to make sure they are investing in consulting capabilities.

For more of Erica’s interview, watch the video included in this article.

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