"That digital gap mirrors what we see when we’re talking to clients and prospects," he said. "The challenge for customers is their level of knowledge, skills and culture … it’s sort of a perfect storm. More people are prioritizing it as a strategy now as they look ahead."
Moving forward, Flannery said that GE, for its part, wants to help partners better understand how they can begin discussions with customers on formulating a digital strategy – because the manufacturing company has been through that journey itself.
"We know we need to lead here where we’re strong … we know we can help you accelerate your digital transformation because we’ve been through it ourselves," he said.