Managed Services

Eaton Power Play: Save Time with Eaton Care

by Aaron Nobil
Discover how Eaton allows its partners to save time and generate more sales with their customers through Eaton Care.
MSPs Must Elevate Customer Conversations In An As-A-Service World

by Donna Goodison
“If you’re able to educate your clients on things in their industry, you’re in,” said ConnectWise Product Marketing Director Brian Troy. “They’re going to look at you as a real partner.”
The 2019 Managed Service Provider 500 Complete Listing

by CRN Staff
CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants in North America whose forward-thinking approach to providing managed services is changing the landscape of the IT channel.
Abacus Acquires Proactive Technologies To Rule New York MSP Market

by Mark Haranas
The New York-based managed services providers both specialize in providing services to financial and investment firms in the state.
Fired DXC EVP Stephen Hilton Fires Back At CEO In $14.3 Million Suit

by O’Ryan Johnson
The federal suit for seven counts of breach of contract, accuses CEO Mike Lawrie of a “bullying,” “toxic” management style, and of terminating subordinates before stock grants would vest.
5 Companies That Came To Win This Week

by Kyle Alspach
For the week ending Feb. 8, CRN takes a look at the companies that brought their 'A' game to the channel.
DXC Plans To Acquire Denmark's EG For Microsoft Dynamics 365 Skills

by Joseph F. Kovar
EG, the latest in a long string of acquisitions by leading global solution provider DXC Technology, will become part of DXC's Eclipse Microsoft Dynamics practice.
Fast Growing IGEL Set To Shake Up Endpoint Market With NVIDIA, AWS Integration And New MSP/SI Program

by Steven Burke
“For the endpoint market, this is the equivalent of putting a man on the moon. This brings NVIDIA which is recognized for its compute power in the AI market together with IGEL for the endpoint OS and management platform. This deal really shows the euphoria we are seeing in the industry for IGEL software.”
5 Companies That Came To Win This Week

by Rick Whiting
For the week ending Dec. 14, CRN takes a look at the companies that brought their 'A' game to the channel.
Managed Services Market: The Three Key Trends Impacting MSPs

by Joseph F. Kovar
Bill Martorelli, an analyst with Forrester Research, told MSPs at the NexGen 2018 conference that shifts to the cloud, automation and outsourcing all will impact their business and that they should find a way to get ahead of the trends.
Finding The Right PSA Tool No Easy Task

by Joseph F. Kovar
There are many factors that go into choosing the right professional service automation tool provider, but in the end any of them will work well with the majority of MSPs.
HP Will Move 'Thousands' Of Managed Print Services Accounts To Partners

by Kyle Alspach
An HP executive tells CRN that the company is “pulling back” from its direct accounts in MPS and re-investing those resources into supporting partners.
Connectwise CEO Bellini On ServiceNow: ‘We’ve Got More Guts’

by O’Ryan Johnson
‘They’re trying to be too many things to too many people,’ ConnectWise CEO Arnie Bellini tells CRN. ‘They’ve got more money than us, but we’ve got more guts.’
‘It Will Rock The ServiceNow World’: Champion Solutions Group Acquires systemiC

by Joseph F. Kovar
Champion, which has moved from a focus on IBM hardware to become a full-fledged cloud services and managed services provider, sees an opportunity to develop new intellectual property for the fast-growing ServiceNow environment.
Systems Integrator Quest Solution Acquires AI Specialist HTS To Create 'Next Level' Supply Chain Solutions

by Mark Haranas
Quest Solution will leverage HTS' AI technology to boost its supply chain management portfolio with additional plans to manufacture new white label products.