MSP BCM One Hires New CEO To Scale Its Communications Business

‘Very few MSPs talked about the diversity of offers. It’s kind of who we are today. The other side is the opportunity to scale and accelerate growth. I come from the $300 million to $1 billion space, so I know the scale. I know the next path here, and it’s really exciting me to go through that as I’ve done several times before,’ says incoming BCM One CEO Sanford “Sandy” Preizler.

Global communications and managed services provider BCM One this week unveiled Sanford “Sandy” Preizler as its new CEO.

Preizler, who most recently served as chief revenue officer at Bandwidth, a Raleigh, N.C.-based provider of unified communications as-a-service and contact center-as-a-service, will be taking over the CEO role from Geoff Bloss on July 7.

Preizler told CRN that New York-based BCM One, which has as its primary investor Thompson Street Capital Partners, is a diverse company with three distinct offers: e-commerce, self-serve SIP (Session Initiation Protocol), and unified communications.

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“These are all standalone, really strong and diverse businesses that complement each other,” he said. “BCM One also has an intimate cultural appeal because it’s an integrated group of 600-plus people who all come from smaller companies. What that means is, there’s people that really care about their customers, and the awards and the track record show it. And finally, we’re geographically diverse, which is really important. Fifty-plus countries. When you put that all together, you have a really unique value.”

BCM One, ranked No. 125 on CRN’s 2025 Solution Provider 500, was founded in 1992 to power business communications for SMEs to enterprises in the U.S. and in 50 countries globally, said Paula Como Kauth, the MSP’s chief marketing officer.

BCM One has three different business units, Kauth told CRN.

Preizler said BCM One has multiple routes to market.

“We absolutely provide directly to the end user,” he said. “But when it comes to unified communications, that’s a white label business, so we do that through partners. For our self-service e-commerce business, we also have two paths. One is directly to SMB customers, because some are more sophisticated than others, and the other is through partners on behalf of their SMB customers. And that’s an example of a service that is not available widely, the ability to do your own provisioning. It’s usually overly complicated through big service providers, so it’s a really unique value proposition we offer.”

BCM One has grown both organically and via nine acquisitions in the past six years. Annual revenue is close to $300 million. The company has about 600 employees, Preizler said.

Preizler, who learned the MSP landscape while he was at Bandwidth, got to know BCM One via the MSP community.

“BCM just stood out to me as a unicorn in the MSP space,” he said. “Very few MSPs talked about the diversity of offers. It’s kind of who we are today. The other side is the opportunity to scale and accelerate growth. I come from the $300 million to $1 billion space, so I know the scale. I know the next path here, and it’s really exciting for me to go through that as I’ve done several times before. And the board [of directors] is great. Really supportive of the investments we need to make. We’re financially solid and have the wherewithal to accomplish what I’m looking forward to doing here.”

When Preizler officially starts with BCM One, he has a number of strategic priorities already laid out.

“One is to get out there and do a listening tour,” he said. “I’m out there and I know from experience that very often the best answers are within the company. I’m out looking for investment cases, and that’s why I’m so passionate about getting out there. I’ll be getting out there to a whole bunch of meetings in the next few weeks to listen and then put the investment cases side by side and figure out which ones we go for first.”

Former CEO Bloss decided to step down from his position, but will not be leaving the company any time soon, Preizler said.

“Geoff has made a personal decision based on his own lifestyle,” he said. “But the really nice thing is, Jeff is staying on. He’s staying on the board. He’s helping me with the transition. And he’s here for the long term. He left 100 percent on his own. I was just in an all-hands meeting with him. He didn’t give the board any time frame [for leaving]. They just said as long as it takes to get his successor, he will stay on. So it’s a uniquely wonderful situation. He’s been CEO for six and a half years. He was behind all nine acquisitions and the tremendous growth.”