Managed services News
CompuCom CEO Kevin Shank: ‘I Have Unfinished Business Here’
Joseph F. Kovar
‘I have a lot of people that know me here, that remember the CompuCom that was focused on those enterprise-class customers and delivering world-class service and growing fast. And I firmly believe we can do that again,’ new CompuCom CEO Kevin Shank tells CRN.
Congratulations on your appointment as CompuCom CEO. First, define CompuCom.
CompuCom is a products and services company. It’s really a technology and services company focused on enterprise-class customers, Fortune 1000-size, both public and private.
CompuCom in early 2022 became an independent company after being owned by ODP for some time. What has changed at CompuCom since the spin-out?
I think it allows us to really focus on CompuCom’s core market. And again, I would tie that to the Fortune 1000-type customers who buy technology, who integrate technology, who use technology to support their business and their customers. And when customers do that at scale and use a lot of technology, we want to be their partner. We want to be their partner in their journey where they go with their technology road map.
Where do you see customers going with their technology journey? What are you looking forward to in 2023?
When you look at the market as a whole, for every customer I talked to, it’s their hybrid working environment, their digital workplace. It’s how you get technology in and make your employees productive, and do it in a secure fashion. So I think first and foremost on a lot of our customers’ minds is secure environments and supporting employees in many, many locations in many countries, and doing that in a very secure way. We also obviously sell a lot of networking gear. And so we see there’s more video, there’s more data going over the network. Much more demand on networks. So we see opportunity at the edge especially. We deploy technology for customers at scale, and we do it well.