Regarding product mix, how important is hardware versus services for CompuCom? And how do you see that changing going forward?

Let’s break our side of the industry down into three pieces. First, customers are buying technology to transform their business and buying the services and professional and advisory services that go around that transformation. Leveraging that technology in the workplace is the second. And the third piece is managing and supporting it, and then removing that equipment when it’s end-of-life. CompuCom competes best when we are in more than one of those three areas. So I believe product is key to our strategy. I believe selling technology is key to our strategy. And it’s where we start to differentiate from some of our competitors. When products are a key part of the solution our customers are looking for, we differentiate well. Products are very important in our overall equation and where we fit in the technology space. And I see us putting some emphasis on growing that part of our business because I think it leads to transformation, it leads to professional services and advisory services. And ultimately, we want to manage that technology when it’s in place, to help deploy it and manage it for our customers. And that is our space. That’s who CompuCom is. We want to do that at scale for large blue-chip customers.

Is the mix between the different parts of the business changing going forward? Do you see services as a bigger part of the business going forward? 

I want to grow both parts. I think CRN had just named me the top growth executive in North America, [on the 2022 Fast Growth 150 list] literally right before I departed my last role [at Computacenter]. So I’m here to grow this business. And I think I’m well versed in how to do that. I want to grow both products and services. One of the things that surprised me, in a good way, when I got back to CompuCom, is the global capabilities the company has developed. We have very sizable capabilities in India and Mexico, two countries I’m very familiar with. And I know the power and capability that those countries have and how they can help us support our clients. But I’m also equally impressed with what we still have in the U.S. and Canada, and the customer base that we have. So I see us with a great opportunity to bring that together with the right focus around the right customer base. And as we get further away from the previous ownership, and more back to CompuCom-focused, I think we’ll be able to execute that much better.