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CompuCom CEO Kevin Shank: ‘I Have Unfinished Business Here’

Joseph F. Kovar

‘I have a lot of people that know me here, that remember the CompuCom that was focused on those enterprise-class customers and delivering world-class service and growing fast. And I firmly believe we can do that again,’ new CompuCom CEO Kevin Shank tells CRN.

So what is your mandate from the board as the new CEO?

They want success. I wouldn’t say that I’ve got a chiseled-in-stone kind of mandate, but they want success. They want growth and success and happy customers. This business at one time, and it’s still here today, is client-focused. We’re humbled when we come into our customers. We want to grow with our customers. And we want customers to be around a long, long time. And that approach to our customer base is so important to the heritage of the company and where it’s going. And I fully want to support that as we take the business forward. But the board wants success, they want profitable growth, they want to invest in this business and to lead down that path of being a good partner who delivers what they say they’re going to do, who listens closely, is very intimate with our customers.

 
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Joseph F. Kovar

Joseph F. Kovar is a senior editor and reporter for the storage and the non-tech-focused channel beats for CRN. He keeps readers abreast of the latest issues related to such areas as data life-cycle, business continuity and disaster recovery, and data centers, along with related services and software, while highlighting some of the key trends that impact the IT channel overall. He can be reached at jkovar@thechannelcompany.com.

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