Managed services News
Cytracom Execs On ‘Blazing A Trail’ For MSPs To Manage Security
‘We’ve shifted networks and the identity-based model and what we want to do is create better integrations, tighter integrations, to the identity providers and identity tools that MSPs are using today,’ says Cytracom CEO Zane Conkle. ‘We’re blazing a trail as it relates to capabilities and value that we’re adding and enabling MSPs to extend to their customers.’
Why should MSPs use Cytracom over the competition?
Tippet: When we think back to the biggest challenge MSPs have with the voice product, any voice product, your now sending voice data and the overwhelming problem is the network. MSPs struggle with it, they run from it, because they’ve got people complaining about phone calls. We’ve not only made VoIP itself easy where there’s no risk of taxes, billing, dealing with all the carriers…we deal with all of that and made that easy for our partners with the expansion into the ControlOne networking security platform. We’re doing that for network connectivity.
The reason that we’re different is that you now can standardize on ControlOne and sell it as a service. Now you’re providing network connectivity and security to enable people to work connected and remotely no matter where they are. When you put that with the voice product, everything just works. The ControlOne platform is aware of our voice product, it automatically prioritizes the traffic, it automatically routes the traffic and so you get an exceptional quality of service without literally having to lift a finger. MSPs love it because there is no support. There’s no fighting with firewalls, prioritizing traffic or the internet provider messing with the phone. Traffic like that all goes away with the ControlOne platform. It’s a really cool and unique experience to see like how tightly integrated it is and how uniquely that’s suited for MSPs.