Managed services News
Here Are What 20 MSP 500 Executives See As The Biggest Challenges To Their Businesses In 2023
As part of the CRN MSP 500 we asked top MSP executives to tell us what they see as the biggest challenges to their managed services businesses this year. Here’s what 20 had to say.
Chris Remy, CEO
A looming economic downturn will cause businesses to be hesitant about any new spending, and existing clients will be evaluating current agreements to see where they can save costs. A byproduct will also be market consolidation - the takeover of the small by the strong through outright purchase or merger.
Allen Falcon, CEO
Addressing on-premises needs for geographically distant clients.
Keith Bamford, Co-Founder and CEO
Economic uncertainty coupled with spiraling operational costs will be our biggest challenge. We’ve experienced sharp rises in hardware and software costs, making our platform more expensive. HR expenditures are climbing to support retention in a competitive job market. Rising inflation and a tough housing market puts strains on our employees.
Shawn Torres, CEO
The biggest challenge we‘re currently forecasting is the need to focus on employee retention and keeping our best employees happy. We’re also forecasting challenges in acquiring top talent: As more employees focus on remote work, we‘re seeing increased competition.