Managed services News
Here Are What 20 MSP 500 Executives See As The Biggest Challenges To Their Businesses In 2023
Rick Whiting
As part of the CRN MSP 500 we asked top MSP executives to tell us what they see as the biggest challenges to their managed services businesses this year. Here’s what 20 had to say.

Stronghold Data
James Richards, CEO
Joplin, Mo.
Overcoming a potential recessionary mindset with some clients. However, most of our clients are more optimistic and have greater expectations and plans than the average news report. Also, continued supply chain slowness.

TechSolutions
Rich Kenney, Co-Founder and VP
Wilmington, Del.
Our biggest challenge for 2023 will be educating our clients so they can better understand why we are recommending significant security hardening. Often, the C-suite is the barrier to implementing needed technology as cost, logistics, or other reasoning becomes a roadblock.

Visual Edge IT
Austin Vanchieri, Chairman and CEO
North Canton, Ohio
The biggest challenge remains hiring strategic engineers in specialty areas like security, cloud and automation.

Xperteks Computer Consultancy
Marcial Velex, CEO
New York
Competition as bigger MSPs enter the arena.