Managed services News

Here Are What 20 MSP 500 Executives See As The Biggest Challenges To Their Businesses In 2023

Rick Whiting

As part of the CRN MSP 500 we asked top MSP executives to tell us what they see as the biggest challenges to their managed services businesses this year. Here’s what 20 had to say.

Stronghold Data

James Richards, CEO

Joplin, Mo.

Overcoming a potential recessionary mindset with some clients. However, most of our clients are more optimistic and have greater expectations and plans than the average news report. Also, continued supply chain slowness.


Rich Kenney, Co-Founder and VP

Wilmington, Del.

Our biggest challenge for 2023 will be educating our clients so they can better understand why we are recommending significant security hardening. Often, the C-suite is the barrier to implementing needed technology as cost, logistics, or other reasoning becomes a roadblock.

Visual Edge IT

Austin Vanchieri, Chairman and CEO

North Canton, Ohio

The biggest challenge remains hiring strategic engineers in specialty areas like security, cloud and automation.

Xperteks Computer Consultancy

Marcial Velex, CEO

New York

Competition as bigger MSPs enter the arena.

Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at

Sponsored Post


Advertisement exit