On An Impending Recession 

“Recession indicators are here, inflation to unemployment, declining GDP, declining business and consumer confidence,” he said. “MSPs have historically done well during a recession…technology is always required.”

“And although MSPs may fair well in a recession, they still must prepare,” he said. “Maintain a list of controllables and list of non-controlling costs.”

“A recession is not in my control list,” he said. “But what I can do is take the leadership responsibility today to prepare my team and It By Design for a recession so that we can make IT By Design recession proof.”

“We are in the right place at the right time,” Kaila said. “SMBs are the fastest and largest growing market in the world. The key to success is being in the right place at the right time. But taking the right action is more important than anything else.”