Kaseya-Datto Doubling Down On Partners: 5 Things To Know

IT vendor Kaseya-Datto rolled out a new concierge service, a revamped partner program and brought back a Datto favorite all as the company continues to invest and be partner-focused in 2023.

Dan Tomaszewski, EVP of the channel at Kaseya-Datto, said partners will see that Miami-based Kaseya has made a significant investment into its staff and new programs going forward.

“Let me and my team have a chance to interact with you and help you drive your success that you’re looking for,” he said. “I find that if people give us a chance, they find that we do give them the answers and they find that they’re often in a better off spot. Now it’s time for us to go out, start interacting with our partners, letting them see the power of the investments that we made and let them see a difference. I know they will notice a change in the level of support and the level of attention that we give them in 2023.”

After the dust has settled on Kaseya’s $6.2 billion blockbuster acquisition of rival Datto last year, Tomaszewski said Kaseya is committed more than ever to partner community and the growth of MSPs.

“Look, acquisitions, they happen,” he said. “[There may be] new account managers or you get somebody new and maybe [with] communication, there‘s a wire crossed. Things happen, and we know those things are going to happen. So we want to make sure that if something does happen, you have a resource that you easily know the number, email, whatever, they pick up the phone and you’re going to get results.”

Here are five things to know about Kaseya-Datto’s refreshed commitment to their partners.