Managed services News
MSPs Speak Out: How The Supply Chain Crisis Is Impacting Channel Business
Gina Narcisi
Year-long backlogs and extensive wait times for new equipment are prompting MSPs to change the way they’re doing business.
Gregory Hammerl, Owner of Buffalo, N.Y.-based Network Services
The supply chain situation is very difficult. I’m still waiting on products I’ve had on order since February. Customers are very frustrated. Because it’s technology, we’ve got to replace things. Now it seems like customers are more understanding. They realize maybe this particular product is going to take four to five months to show up. And other things can show up in a week. I think we’ve done a good job of sitting with our customers at least once a year to plan for the coming year.
