Rich Fennessy, Trace3 CEO, said the company has seen its portfolio of solutions and services grow exponentially as the needs of customers have grown.

“All this growth has been fueled by our belief that all possibilities really do live in technology,” he said.

In fact, he believes in 20 years Trace3 will be more services-led than technology-led.

“Throughout our evolution as a company, Trace3 has always strived to go carve out a unique position in the marketplace,” he said. “We want our clients to call on us to bridge these two worlds. We want to assist in strategy development and, just as importantly, we want to connect strategy to execution to technology and truly partner with them to go drive superior business outcomes.”

This year, Trace3 is celebrating its 20th anniversary. Over the past two decades, the Irvine, Calif.-based solution provider has seen a lot of change in the needs of enterprise and SMB customers. Its portfolio has grown to include professional services, assessment and advisory services, managed services management, consulting and overall project management services.

“We have extended our portfolio of clients and we’ve had to evolve with that,” said Fennessy. “Today, our portfolio of technology solutions are rich in key topics like cloud, cybersecurity, data intelligence and helping our clients modernize their hybrid IT environments.”

CRN spoke exclusively to Fennessy about where he sees the company in the next 20 years and how the industry is changing to a more services-led model.