"It seems like everything that's available in the IT industry today is offered as a service."
That's the perspective from Kevin Nyberg, a vice president and solutions architect at NaviSite, a nearly 100 percent recurring-revenue-based solution provider capitalizing on the booming services trend.
While many traditional partners in the channel try to convert to the recurring revenue business model, Nyberg said NaviSite's focus has been on services plays for as long as he can remember.
Recently, NaviSite saw a need in the market for companies looking to install and manage virtual desktop infrastructure. The technology was not particularly new or shiny, but Nyberg said companies were coming up against challenges in cost management and the complexity behind the architecture.
"So NaviSite has taken a step back and said, 'Well, if we can provide an offering where we are managing all of that infrastructure for customers that are looking to use VDI, and provide that expertise to them, perhaps it would be a very appealing offering to the marketplace, to offer it as a service," Nyberg said.
That DaaS (Desktop-as-a-Service) play won NaviSite, which recently appeared on CRN's Data Center 100 list, the Global and Americas Partner Network Award from VMware in the Service Provider Partner of the Year category in early February.
Nyberg predicts the next big play in managed services could be around security and compliance, a booming industry with several applicable verticals. Nyberg said he sees a real potential for applications in the health-care, retail and finance sectors.
"Perhaps in the not-too-distance future, NaviSite will have an offering around compliance and security," Nyberg said.
PUBLISHED FEB. 24, 2015