Apple Grapples With Service Outages Hours Before Earnings Call

Hours before posting its third-quarter earnings Tuesday, Apple experienced a bevy of outages for several services, including the App Store, iTunes Store, Apple Music and Apple TV.

"Some users are affected," stated Apple on its System Status page. "Users are experiencing a problem with the services listed above. We are investigating and will update the status as more information becomes available."

Overall, 12 services were impacted by the outage, which according to Apple began just before 10 p.m. EST. As of 2 p.m. EST, the services were up and running again, according to Apple's System Status page.

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One of the services impacted by the outage was Apple's Beats 1 radio station, which was supposed to announce nominees for the MTV Video Music Awards exclusively just around the time of the outage.

Stephen Monteros, vice president of business development and strategic initiatives at SigmaNet, an Ontario, Calif.-based Apple partner, said as long as resellers' internal operations are stable and the outage is only a few hours, partners can typically work around it.

"This will affect Apple's income, though I'm not sure how significant it will be. This is a store, and when your store closes you don't make money," said Monteros. "From the perspective of a service provider or reseller who provides managed services and apps, in some cases resellers can't perform a service when Apple has an outage until it comes back online."

Other IT and cloud service providers took to Twitter to talk about the outage:

down slightly on service outages with App Store, Apple TV and Apple Music.

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