6 Ways To Dial Into Unified Communications
| CATEGORIES | SUBCATEGORIES | KEY VENDORS |
|
Live Communications (eg. real-time voice or voice calls) |
Voice | Alcatel, Avaya, Cisco, Nortel |
| Video telephony | Avaya, Cisco, Polycom, Tandberg | |
| Instant messaging | IBM, Jabber, Microsoft | |
|
Conferencing \ (eg. audio-conferencing, Web conferencing) |
Audio-conferencing and Web conferencing | Avaya, Cisco, Interwise, Nortel, Polycom |
| Converged conferencing | Interwise, Polycom | |
|
Messaging \ (eg. e-mail, voicemail) |
IBM, Microsoft, Mirapoint, Novell | |
| Voicemail | Avaya, AVST, Cisco, IP Unity, Nortel | |
| Unified messaging | AVST, Avaya, Cisco, Communigate Systems, Nortel | |
|
Clients And Endpoints \ (eg. desktop clients, smartphones) |
Desktop communicator clients | Cisco Communicator, Microsoft Communicator |
| Softphones and SIP phones | Avaya, Cisco Nortel | |
|
Support Applications \ (eg. presence) |
Notification and applications | AVST, Invoq Systems, Recipriz |
| Personal assistants | Avaya, AVST, Cisco, Nortel, Siemens, TeleWare | |
| Communications-enabled business processes | Cisco, Nortel, Siemens | |
| Mobility Solutions | Collaboration solutions | IBM, Micrososft, Open Text |
| Contact centers | Avaya, Cisco, Genesys, Nortel | |
| Directories | Microsoft, Novell, Sun, open-source LDAP directories | |
| Source: Gartner | ||
CATEGORIES
SUBCATEGORIES
KEY VENDORS
Live Communications
(eg. real-time voice or voice calls)
Voice
Alcatel, Avaya, Cisco, Nortel
Video telephony
Avaya, Cisco, Polycom, Tandberg
Instant messaging
IBM, Jabber, Microsoft
Conferencing
\
(eg. audio-conferencing, Web conferencing)
Audio-conferencing and Web conferencing
Avaya, Cisco, Interwise, Nortel, Polycom
Converged conferencing
Interwise, Polycom
Messaging
\
(eg. e-mail, voicemail)
E-mail
IBM, Microsoft, Mirapoint, Novell
Voicemail
Avaya, AVST, Cisco, IP Unity, Nortel
Unified messaging
AVST, Avaya, Cisco, Communigate Systems, Nortel
Clients And Endpoints
\
(eg. desktop clients, smartphones)
Desktop communicator clients
Cisco Communicator, Microsoft Communicator
Softphones and SIP phones
Avaya, Cisco Nortel
Support Applications
\
(eg. presence)
Notification and applications
AVST, Invoq Systems, Recipriz
Personal assistants
Avaya, AVST, Cisco, Nortel, Siemens, TeleWare
Communications-enabled business processes
Cisco, Nortel, Siemens
Mobility Solutions
Collaboration solutions
IBM, Micrososft, Open Text
Contact centers
Avaya, Cisco, Genesys, Nortel
Directories
Microsoft, Novell, Sun, open-source LDAP directories
Source: Gartner
CATEGORIES
SUBCATEGORIES
KEY VENDORS
Live Communications
(eg. real-time voice or voice calls)
Voice
Alcatel, Avaya, Cisco, Nortel
Video telephony
Avaya, Cisco, Polycom, Tandberg
Instant messaging
IBM, Jabber, Microsoft
Conferencing
\
(eg. audio-conferencing, Web conferencing)
Audio-conferencing and Web conferencing
Avaya, Cisco, Interwise, Nortel, Polycom
Converged conferencing
Interwise, Polycom
Messaging
\
(eg. e-mail, voicemail)
E-mail
IBM, Microsoft, Mirapoint, Novell
Voicemail
Avaya, AVST, Cisco, IP Unity, Nortel
Unified messaging
AVST, Avaya, Cisco, Communigate Systems, Nortel
Clients And Endpoints
\
(eg. desktop clients, smartphones)
Desktop communicator clients
Cisco Communicator, Microsoft Communicator
Softphones and SIP phones
Avaya, Cisco Nortel
Support Applications
\
(eg. presence)
Notification and applications
AVST, Invoq Systems, Recipriz
Personal assistants
Avaya, AVST, Cisco, Nortel, Siemens, TeleWare
Communications-enabled business processes
Cisco, Nortel, Siemens
Mobility Solutions
Collaboration solutions
IBM, Micrososft, Open Text
Contact centers
Avaya, Cisco, Genesys, Nortel
Directories
Microsoft, Novell, Sun, open-source LDAP directories
Source: Gartner
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unit-1659132512259
type
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