Avaya to Roll Out Unified Communications App

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The one-X Communicator provides full telephony features, desktop video, visual voicemail, e-mail, instant messaging, conference bridge integration, directories and contact history. From a single application, one click launches almost any form of communication, including applications from different vendors and protocols.

The initial product release in May will combine a telephony presence from Avaya Communication Manager with Instant Messaging from Microsoft Office Communications Server. Future releases of Intelligent Presence will integrate additional presence sources.

The Avaya one-X Communicator tab within Microsoft Office Communicator 2007 will also provide direct access to advanced telephony capabilities including mobility, call recording and transfer.

"Avaya one-X Communicator offers a highly flexible solution for businesses and employees," said Mary Dunlop, vice president, Unified Communications Product Management, in a statement. "A single desktop application brings the workforce together and allows users to make more accurate, effective choices for how they communicate."

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The application supports both H.323 and SIP communications protocols that enables employees with mixed communications environments to participate in the same voice and video call or session.

The Avaya one-X Communicator drives video through Avaya Communication Manager to help preserve bandwidth and provide class of service control. Avaya Strategic AlliancePartner Polycom will provide the video processing technology that powers one-X Communicator's point-to-point video communication.

With the addition of Polycom's multi-point conferencing unit, one-X Communicator can support several participants in the same video conferencing session. Additionally, Avaya and PC maker Lenovo will launch a new version of the Avaya Mobility Edition for Lenovo ThinkPad notebooks and ThinkCentre desktops based on the new one-X Communicator.

Avaya one-X Communicator joins other one-X suite of products, including Avaya one-X Portal, a browser-based Unified Communications client that provides access to telephony, visual voice mail and audio conferencing. Users can access one-X Portal using Microsoft Internet Explorer, Firefox, or Safari on PCs running Windows, Linux or Apple operating systems.