Avaya Channel Updates Include Data, Video Certifications

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Avaya on Wednesday confirmed several new certifications and other additions to its year-old Avaya Connect channel program, including upcoming certifications for its video and data networking businesses.

The updates, announced during the channel update portion of the morning keynotes at the Avaya Americas Partner Conference in Las Vegas, offer video or data expert designations to Avaya partners that can demonstrate advanced abilities in sales or support for video or data.

The certifications, Video Expert and Data Expert, join Avaya's existing SME Expert and Service Expert certifications, which are open to Avaya channel partners in the Platinum, Gold and Silver levels of the program.

There's also a new certification called Avaya Certified Solutions Architect (ACSA), offered in both Unified Communications solutions or Contact Center Solutions, which is for individual employees achieving top levels of training and competency in UC and CC. Individual employees can also receive Avaya Connect Video Solutions certifications, which are an add-on to their UC credentials.

The new certifications will be made available starting in the first quarter of 2011.


Next: Additional Changes

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