IP-PBX Sales Lifting Slow PBX Market Recovery: Study


That's according to Infonetics Research, which in its latest quarterly checks on the PBX market, found that the pure IP PBX segment was the only segment of the PBX market to see gains -- sequentially less than 1 percent -- from the fourth quarter of 2010 to the first quarter of 2011.

According to Diane Myers, directing analyst for VoIP and IMS at Infonetics, the global PBX market declined 2.6 percent in the first quarter of 2011 from the fourth quarter of 2010. That's a usual seasonal pattern, she said, and also an indication that TDM PBX sales are continuing to slow as businesses make the move to IP.

"The good news is the quarter was up 8.5 percent over the year-ago quarter, signaling a return to stability," said Myers in a research note this week.

According to Infonetics, the total enterprise telephony and unified communications equipment market, which includes TDM PBX, KTS and IP PBX systems as well as IP phones, VoIP gateways and UC applications, was $2.52 billion in the first quarter, down four percent from the fourth quarter of 2010.

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Enterprise revenue for the segment in Asia Pacific was the big quarterly gainer -- up 7 percent -- while North America revenue was down 1 percent.

Among PBX vendors, Avaya continues to lead the overall PBX market, with the number one market share two quarters in a row now. Infonetics also cited notable gains by Cisco, as the leader in the emerging UC market, NEC, which had a strong quarter in the segment in Asia Pacific, and positive sales figures from NEC, ShoreTel and Siemens, all of which boosted the pure IP PBX segment during the quarter.