EarthLink's New Channel Chief Strives To Craft 'Flawless' Customer Experience Via Investments

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According to EarthLink, Cloud Express provides customers with secure connections to the public cloud. The solution builds upon private cloud solutions the company currently offers and makes it simpler for on-premise customers to transition to the cloud, the company says. The solution supports AWS, Microsoft Azure, IBM SoftLayer and CloudSigma, while connections to Google Cloud and Microsoft Office 365 are slated for the near future.

"As we move to cloud-based solutions with the most predominant cloud-service providers like AWS and Azure, … customers have to manage infrastructure and connectivity to each one of these different cloud providers," said Scott. "So with EarthLink, we'll manage that for them."

Scott is a 20-year industry veteran, having served as vice president of strategic accounts for XO Communications, where he helped launch the company's Systems Integrator Partner Program, and also in roles in sales management at Verizon Business and MCI.

Through Scott's leadership, according to EarthLink, the company plans to take its channel partner program to the "next level" by strengthening partner collaboration, investment and support.

"Partners are the guys who can catapult us to the next level, not just as a channel, but as a business," he said.

On Aug. 3, EarthLink reported revenues at $283 million for its second quarter fiscal year 2015, down nearly 5 percent from the prior-year quarter of $297 million. EarthLink is forecasting fiscal year 2015 revenues to be between $1.07 billion to $1.09 billion.


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