CoreDial’s Purchase Of eZuce Will Have ‘Tremendous’ Impact on Partners

CoreDial’s move to buy cloud video specialist eZuce added video to the UC provider’s portfolio and gives partners access to an integrated UC and video solution.


Cloud communications provider CoreDial announced on Wednesday that it has acquired privately-held videoconferencing company eZuce for its cloud video and unified communications assets.

The eZuce acquisition, which will add video to CoreDial’s portfolio, will have a “tremendous” impact on CoreDial’s channel partners, Alan Rihm, CEO of CoreDial told CRN in an email.

“It allows our channel to compete in many new environments—such as enterprise, video-only, and international deployments. It gives partners the opportunity to bundle our proven UC and contact center solutions with feature-rich video collaboration, rooms, meetings, and webinar services. In addition, our partners will have the opportunity to enjoy the same strong margins with video as they do with our current solutions,” said Rihm (pictured above).

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Blue Bell, Pa.-based CoreDial said that eZuce‘s video and meetings platform will give partners access to video solutions from the same provider they were already receiving UC and contact center solutions from, including on-demand, scheduled, and recurring free and paid meetings; virtual rooms; large webinars; and communities. CoreDial said that it will integrate the eZuce Vibe video collaboration technology into its CoreNexa unified communications as a service (UCaaS) platform and will also make it available as a standalone offering through the channel.

Via the terms of the deal, CoreDial is also gaining Uniteme, eZuce’s UC product and Reachme, the company’s contact center offering.

Financial terms of the transaction were not disclosed.

Also in the works are integrated huddle and conference room solutions that can use some third-party hardware products, as well as pre-integrated hardware offerings, CoreDial said.

Channel-friendly eZuce, founded in 2010, is based in Stoneham, Massachusetts, with engineering and development teams in Slovakia and Romania.

CoreDial partners typically make up to 60 percent margins on the vendor‘s UCaaS and contact center as a service solutions, and the company said it will deliver the same monetary benefits for partners going forward with the new video offerings.

CoreDial said it saw 50 percent increases in UCaaS seats sold year over year during the first half of 2020 as the COVID-19 pandemic forced many businesses to adopt a work from home approach.