Former 8x8 Channel Chief John Delozier Tapped To Lead ScanSource’s Intelisys

The ScanSource-owned master agent also has promoted former Intelisys President Mark Morgan to president, Global Business Strategy, for ScanSource.


Intelisys has a new president at the helm. Longtime channel leader John DeLozier has stepped up to chart the next phase of growth for partners as demand for hybrid solutions -- both cloud and hardware -- increase dramatically, company executives told CRN.

DeLozier is taking over for former Intelisys President Mark Morgan, who has been named president of Global Business Strategy for ScanSource.

Intelisys, a Petaluma, Calif.-based master agent owned by IT distributor ScanSource, has spent the last five years working to bridge its two businesses and partner communities -- VARs and agent partners. DeLozier in his new role will oversee all aspects of the Intelisys business, including sales, supplier services, operations and marketing, with a focus on cultivating partner and supplier relationships, the company said.

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“[DeLozier] has worked with ScanSource and Intelisys for the past 20 years in roles as a partner and as a supplier. This intrinsic knowledge of the business that he brings will be a true differentiator for our company. He’s got the unique blend of leadership across hardware, software, connectivity and cloud services, but also has tons of experience across the VAR, MSP, and agent communities. For all these reasons, [DeLozier] is uniquely qualified to lead Intelisys,” John Eldh, ScanSource’s chief revenue officer, told CRN.

[Related: Fueling The Fire: The Master Agent Impact On UCaaS Growth]

A telecom and channel veteran, DeLozier most recently served as senior vice president, Global Channel Sales, for cloud communications specialist 8x8. Prior to that he lead indirect sales for CenturyLink as the telecom‘s channel chief. DeLozier held management positions at Unify and Virsae, and before that, he spent nearly two decades at solution provider organization Arrow System Integration after selling the system integration company he co-founded, ACT, to Cross Telecom, which was later acquired by Arrow Electronics.

“Being handpicked and chosen to work on [the company’s] vision going forward, really bringing these two companies together to truly deliver the future of IoT and this hybrid distribution model is pretty important. I’m ecstatic about it,” DeLozier said on his new appointment. “When you combine the [total addressable market] of both cloud and hardware, who knows what that number really is? But it’s big. And we’re the only ones positioned to take advantage of it, period. It’s catch up for everybody else.”

Morgan, for his part, is taking on a strategy-focused role aimed at helping suppliers and partners grow, while working with leaders across the business to bridge the company’s capabilities across hardware, software, connectivity, and cloud, the company said.

Eldh called Morgan one of the company‘s “most strategic, visionary minds,” that can help the company play a big role with markets in transition. Morgan is specifically focusing on ways to help partners sell and support end customers within their chosen model, whether it be CAPEX or OPEX, or through the traditional VAR model, the agent referral partner model, or a blend of both.

“Everything I’m going to be working on is about tying those pieces together and helping us continue to enable our partners to win and not have to walk away from any deals,” Morgan said.

The COVID-19 pandemic has spurred more interest in cloud and connectivity services from the VAR side of ScanSource’s business as customers demanded more cloud and hybrid solutions. As a result, ScanSource saw a big shift in VARs migrating some of their business to the agency model, Eldh said. Intelisys will continue to facilitate these shifts in IT consumption through automation and tools to “meet partners where they are,” DeLozier added.

DeLozier’s and Morgan’s new roles are effective immediately. Both executives will report directly to Eldh, the company said.