The Future Of Hybrid Work

Even collaboration leaders like Zoom Video Communications know they can’t afford to rest on their laurels.

The beginning of the COVID-19 pandemic sent businesses scrambling for videoconferencing technology so employees could stay in touch with colleagues and customers and work from home. But the landscape has totally changed now as the hybrid work trend has taken over, demanding that businesses around the world adjust to a new way of working and communicating that goes beyond video meetings. These companies need collaboration solutions that bring together a variety of ways to communicate and collaborate, whether users are in the office or working remotely. And users don’t want to go to different platforms to find the information they need to get their jobs done, either.

With that in mind, San Jose, Calif.-based Zoom took to its annual Zoomtopia 2022 event this week to unleash a series of new products and enhancements to “delight” end users, according to company CEO Eric Yuan. This year, new products centered on enabling casual conversations that happen in the office, but that remote employees often miss out on. The company also unveiled Mail and Calendar clients and so-called “continuous collaboration” updates that address the issue of users having to jump between different platforms. Another big area of interest at the show this year? The company’s developer platform which opens up Zoom’s technology to developers and channel partners that are looking to craft unique collaboration solutions for their end clients and even their own business.

Here’s a sampling of five major announcements revealed at Zoomtopia 2022.