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Customer Engagement Strategies Changing To Meet New Challenges
by Joseph F. Kovar
‘We are in definitely a hybrid place today of kind of a mix of digital and traditional. And that actually isn’t going away. And expectations of customers are absolutely going to continue to remain in that space, and they’re going to want to interact in that fashion,’ says Jade Surrette, chief marketing officer for The Channel Company.
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Centrilogic Acquires Oracle Partner 3RP
by Joseph F. Kovar
With the acquisition, Centrilogic’s Oracle Cloud business will account for over 20 percent of the company’s revenue, up from between 10 percent and 20 percent, says Robert Offley, president and CEO of the Toronto-based company.
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Accenture Reports Record Sales On Cloud Growth, $4.2B In Acquisitions
by Joseph F. Kovar
‘After investing in cloud for a decade, we saw that the pandemic would dramatically accelerate our clients’ move to the cloud. More than technology, the move to the cloud would be about the adoption of a new operating system for the future enterprise, a dynamic continuum of capabilities from public to edge to everything in between, opening up radically new ways for companies to work, compete, and drive value,’ says Accenture CEO Julie Sweet.
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IT By Design’s New Platform Emphasizes Employee Culture
by C.J. Fairfield
IT by Design CEO Sunny Kaila and his wife CRO Kam Kaila aim to solve MSPs’ talent issues with Team GPS, which will assist in engaging with employees and how to move forward in the new normal of hybrid work.
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Software Engineering Channel Play: Exadel Acquires Coppei
by Joseph F. Kovar
‘Coppei helps us come in early to look at customers’ requirements. We can then design and develop the solution after the Coppei team looks at the business case and what we can do to help the business,’ says Fima Katz, Exadel co-founder and CEO.
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NetGain Technologies Acquires Fellow MSP 4EOS
by Joseph F. Kovar
‘4EOS has a business model that we understand. They have a customer base which is loyal to them and have a talented employee base. We’re not looking for companies that are perfect today, but ones that are working to be perfect over time,’ says NetGain CEO Tim Burke.
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ePlus CEO Marron: ‘Navigate The Next’ Solutions Targeted At Today’s New Environment
by Joseph F. Kovar
As customers move past the global pandemic, they are looking to technology as a way to improve their business, says ePlus President and CEO Mark Marron.
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Rule-Breakers: When It’s Time To Say No To The Status Quo
by CRN Staff
We asked the honorees on our 2021 Women of the Channel list to tell us the one workplace rule they always break.
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Women In Tech Need To ‘Communicate The Conviction Of Their Ambition’
by Jennifer Zarate
Neveen Awad, managing director and partner at Boston Consulting Group, describes how women often carve out different paths to success compared with their male counterparts and how women can overcome the challenges they face along the way.
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Nutanix Channel Exec, Former Solution Provider Steve Kaplan Exits
by Joseph F. Kovar
‘I was hired to start the channel program even though I knew nothing about a manufacturer channel program. I was from the channel partner side. But Nutanix wanted the channel partner perspective,’ Kaplan tells CRN.
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Core BTS Acquires Aptera For Software Development, Modernization Expertise
by Joseph F. Kovar
‘When you think about the cloud journey, there is still a tremendous amount of white space in the lift and shift. We provide the lift and shift. Aptera really scales our application modernization and advanced development capability and client base and allows us to fill out our portfolio at scale,’ says Dylan Pure, Core BTS chief strategy officer.
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MSP Adnet Spins Off Cybersecurity-Focused MSP: MachBlue Defense
by Joseph F. Kovar
‘The big question is, who’s watching the watchers? With cybersecurity as part of Adnet, there is some risk. We’re an independent, audited, SOC 2-compliant MSP. But we realize there’s a relative amount of interdependence. For example, how can we do a good job auditing cybersecurity when we also do clients’ operations? We needed to be able to independently audit cybersecurity,’ says MachBlue Defense CEO Christopher Luise.
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Top Cognizant Exec Stepping Down: ‘Excited For The Next Chapter’
by Joseph F. Kovar
‘I have loved this company and its amazing people. Together, over the past 16 years, we have grown the firm 20-fold to a $17BB+ run rate and approximately 300,000 associates. It was the ride of a lifetime and I feel so honored to have been a part of it,’ writes Malcolm Frank, who is retiring as president of digital business and technology at Cognizant.
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Accenture Federal Services Expands AI, Cybersecurity Skills With Novetta Buy
by Joseph F. Kovar
‘Novetta brings us new scale in the new technologies. And it brings in cutting-edge capabilities that we can lean in to when clients need the latest capabilities. Novetta expands our footprint. And they bring us new packaged capabilities that make our offerings more easily consumable and speed time to value,’ says Ira Entis, Accenture Federal Services’ senior managing director of growth and strategy.
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