Security News
10 Cybersecurity Companies Making Moves: January 2023
Kyle Alspach
We’re taking a look at the cybersecurity companies that launched products and partner program updates, made key executive changes, raised funding or announced acquisitions in January.
Arctic Wolf Boosts Cyber Incident Response With New Offering For Partners
Security operations platform provider Arctic Wolf unveiled a new offering that will allow partners to more easily supply their customers with rapid cyber incident response services. Arctic Wolf unveiled the launch of a retainer option for its cyber incident response services, which partners can provide to their customers, including as part of a managed services package. The Arctic Wolf Incident Response JumpStart Retainer features benefits such as a guarantee that cyber incidents will receive a response within one hour, backed by a service-level agreement.
This response time guarantee is enabled in part by the fact that the rates for the service have already been prenegotiated with insurance companies, which expedites a part of the process that can often be drawn out, according to Jay Pasteris, CIO and CISO at GreenPages, No. 169 on the 2022 CRN Solution Provider 500.
Other benefits of the JumpStart Retainer include subscription-based pricing that offers lower costs to customers for the incident response service and also doesn’t require customers to pre-purchase service hours, according to Arctic Wolf. The offering ultimately provides partners with a “conduit” to fast incident response services on behalf of their customers, “making sure that they have somebody that is at the ready in the event of an incident,” said Nick Schneider (pictured), president and CEO of Arctic Wolf.
