10 MDR Security Companies Making Moves In 2023 (So Far)

Critical Start

Calling its platform the “most efficient” MDR platform available, Critical Start leverages a registry “trusted behaviors” that enables automation of the resolution for 99 percent of security alerts. “Where most other platforms require a user to make a final decision of ‘OK, this is known good based on this investigation that was automatically done’ — we’re saying, ‘We know this is good, so we’re just going to safely resolve it,’” said Randy Watkins (pictured), CTO at Critical Start, in a recent interview with CRN. “And doing that, it allows us to scale — and resolve 100 percent of alerts regardless of the criticality assigned from the organization.”

Recent updates for Critical Start’s MDR platform have included additional SIEM (security information and event management) support in its Security Services for SIEM offering. The expansion has come through support for Sumo Logic’s SIEM technology, aimed at enabling faster and more effective responses to threats for Sumo Logic customers.

Ultimately for Critical Start, “with our methodology, what we’re able to do is resolve every single alert — whether it’s critical, high, medium or low — because we’re looking at the individual alerts,” Watkins said. “We’re not waiting until it bubbles up to an incident and then trying to pick apart that incident.”