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Rockies World Series Ticket Sales Halted By Technical Glitch

The Colorado Rockies efforts to sell World Series tickets online were stalled Monday by a technical glitch in an online ticket system.

On Monday, the Rockies halted sales of 60,000 World Series tickets to three scheduled games in Denver after huge numbers of ticket-hungry fans brought down the team's online ticketing service, which is operated by Irvine, Calif.-based technology provider Paciolan.

Paciolan couldn't be reached for comment on the cause of the outage. In July, TicketMaster announced plans to acquire Paciolan for an undisclosed sum, in a deal that is still under government review.

Paciolan's technology partners include Cisco, Microsoft, Sun, IBM, and Oracle, and the company also lists Microsoft Dynamics as a ticketing operations partner.

Founded in 1980, Paciolan's solutions were used last year to sell approximately 120 million tickets, 25 percent of all live event tickets sold in the U.S., according to the company's Website.

Paciolan, which has in the past competed with the likes of TicketMaster and Tickets.com, differentiates itself by enabling venues to sell directly to their patrons, according to a description on the company's Website.

Paciolan's other major league baseball clients include the New York Mets, San Diego Padres, and Arizona Diamondbacks, and Philadelphia Phillies.

In a press release last October, Paciolan touted the success of its online ticketing efforts for a playoff series between the San Diego Padres and St. Louis Cardinals, during which the firm's service handled more than 8,500 ticket sales in the first 15 minutes of the event, including a peak average transaction rate of 817 tickets per minute.

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