MSPs need to educate their customers, especially their SMB clients, about the importance of a multilayered security solution for protecting their businesses from cyberattacks, including ransomware.
That's the message from George Anderson, director of product marketing at Broomfield, Colo.-based security vendor Webroot, who on Wednesday addressed a large audience of MSPs during DattoCon 2017 in Denver.
Customers face a range of security issues, Anderson said. For instance, he cited a Verizon study that phishing now causes 90 percent of security and breach issues. He also cited a Webroot study that 94 percent of all malware is unique to a single endpoint, which makes it important for MSPs to take a careful look at the anti-virus tools their customers require.
There is a broad range of next-generation offerings from startups, but they mainly provide single-sector protection, Anderson said. "They're very good at protecting one layer, but they don't have a lot of layers behind it," he said.
Ideally, businesses require multi-vector protection, Anderson said. "You need to recognize that attacks come in different stages," he said.
That requires being able to prevent attacks, to detect attacks that were not prevented, and to remediate the impacts of detected attacks, Anderson said.
Analyst firm Gartner also adds predicting where an attack might come from as a fourth layer of protection, he said. "I think we need to add that," he said.
Webroot offers a multilayer protection which starts with Web Threat Shield which aims to stop phishing attacks by, for instance, not allowing suspicious emails reach their target users.
For when an email does get through, the company's Real-Time Anti-Phishing checks the URL in the email before the user clicks on it to test within milliseconds whether the URL leads to a phishing site.
If the user gets through to such a phishing site, Webroot's Realtime Shield looks for files and fragments of files that might cause a security issue.