Blackpoint Cyber CEO: We’re ‘Tripling Down’ On MSP Market
‘Our whole strategy was to have a whole ecosystem of products that saves MSP spend, simplifies it so they get better margin and then we’re also heavily investing in partner enablement. ... We’re really focusing on teaching MSPs great habits, pricing and packaging, structured selling,’ says Blackpoint Cyber founder and CEO Jon Murchison.
What is your biggest pain point?
I would say our biggest pain point is probably the war for talent. We’ve been pretty successful with elite talent but it’s always an issue. With the announcement of Bain Capital [investing], we’ve gotten blown up with talent, so that’s really helped. But that’s always one. I think the other thing is, to be candid, when you’re growing this fast it’s managing growth and getting employees on-boarded and up to speed. ... For us I think a lot of our focus this year is a lot of hardcore people, process, ownership and we’re only hiring pro-level executives coming in now. That’s one of the advantages we get with being in Accel—their network of talent is just massive.
What cybersecurity trends are you watching right now?
There’s two major trends that we see. We’ve watched ransomware groups shift away from hardcore malware. Instead they use IT tools to hide in plain sight. Think about it, what is an IT professional? They install software on a computer, they put data on a computer, they take data off the computer. What’s a ransomware operator? Take data off the computer and install ransom encrypted software. What they’re doing instead of all the spooky malware and everything, there’s always a little bit of it, they’re using tools this whole community uses. We catch a lot of lateral movement. We don’t care what toolset you’re using, it’s malware. That’s one big live-off-the-land hacking techniques. The other big trend is we’re seeing a massive increase in Microsoft 365 attacks with MFA bypass.